Tuesday 24 June 2014

How to Combat Against Shopping Cart Abandonment


For many ecommerce stores, Shopping cart abandonment is a common problem. But then, ignoring the situation might let you run the risk of missing out on a potential honey pot of new and existing customers.

This article is all about a few guidelines to prevent abandonment in Shopping Cart Ecommerce and to complete the sale.

                                   
                              
7 Common Reasons for Shopping Cart Abandonment

• The price spikes when shipping and taxes are included

• Concerns on website data and transaction security

• Customers’ intent to purchase later

• No option for guest checkout

• Very least selection of payment gateway options

• Doesn’t provide a wide variety of shipping options

• Merchants payment option is not mobile friendly


Fighting Against Shopping Cart Abandonment

Pinpointing the above reasons, each abandoned Ecommerce Shopping Cart scenario should be approached differently to effectively push your customers down the sales funnel.

• Ecommerce merchants need to create exceptionally tailored shopping experiences to meet the increased competition and millions of existing distractions.

• Online shoppers who abandon shopping carts after being surprised of taxes and shipping costs should be dealt differently. Mail them with a discount code or free shipping can encourage consumers

• Online merchants should provide shipping costs on product pages itself before reaching the checkout process.

• Sent an email reminder with images of the items linking back to the product page including a sense of urgency that will prompt them to quickly make the purchase.

Unlike a B2B Open Source Web Development, where many human intuitions are involved to customize the buying experience and overcome objections- ecommerce companies have just one sales rep i.e. Shopping cart. This is why it has to be empowered to create a customized buying experience for thousands or tens of thousands visitors, each new day.

Now, are you looking for a User Friendly Shopping Cart Development for your Online Store? Visit http://www.openwavecomp.com/

1 comment:

Note: only a member of this blog may post a comment.